What Our Customers Say
⭐ 4.8/5 based on 200+ verified reviews
FAQ
Are all products authentic?
Yes, every item in our collection is thoroughly authenticated by our experts. We guarantee authenticity on every purchase.
What is the condition of the items?
Our products range from like-new to gently used, with all details and photos clearly displayed on each product page.
Do they come with certificates or packaging?
Some items may come with original packaging, dust bags, or authenticity cards if available. Please refer to the product description for specific details on what’s included.
Can I reserve an item I’m interested in?
We currently do not offer item reservations. Our inventory is limited, so we recommend purchasing your desired item as soon as possible to secure it.
How long does shipping take?
Orders are typically processed within 72 (business) hours. Shipping times vary based on location but generally range from 1–7 business days within Europe.
Can I track my order?
Absolutely! All orders include tracking information, so you can follow your package every step of the way.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards and local payment options. All payments are processed securely through Stripe.
What is the return policy?
We offer a 14-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it for a refund. For full details, please visit our Returns Policy page.
Explore More Timeless Pieces
Join customers from 15+ EU countries who trust us for authentic preloved luxury. Browse our curated collection of timeless designs, from iconic classics to rare finds, and discover the perfect addition to your wardrobe.

Why Choose ReLuxe Room?
Luxury with Integrity
Our team combines years of experience in luxury fashion. Every piece is 100% authenticated, offering you confidence and peace of mind with every purchase.
Sustainability Loved Across Europe
We give preloved designer items a second life, supporting a circular economy and reducing waste. Trusted by happy customers all over Europe, we combine sustainability with timeless luxury.
Exceptional Service
From the moment you browse to the moment you hold your new treasure, we’re here to ensure a seamless shopping experience.